- Are you an Automotive Technician who’s looking at getting off the tools?
- Are you a hands-on operator with a desire to be an integral part of our business’s success?
- Are you an Automotive Diesel Technician/Service Advisor with truck experience, looking for an opportunity to work for an Automotive Distributor based in Hamilton?
- Are you keen to join an Ebbett Group distributor business (Foton New Zealand)?
Background
Foton was founded in 1996 (headquartered in Beijing) with one clear goal: to become a leading player in the world’s largest and most demanding logistics market, China.
In New Zealand, Foton NZ is part of the Ebbett Group and is the importer/distributor of Foton trucks. We currently distribute the Foton Aumark series of light-duty trucks (which includes a Foton Job ReadyTMrange) and Auman EST-M medium-duty trucks.
The Opportunity
We are currently looking for a motivated diesel technician with truck experience to join our team. The right calibre individual will have the opportunity to work at a distributor level, interacting with the dealer network and the manufacturer. We are looking for applicants who are focused on offering the best possible customer service experience. Being able to work with a degree of autonomy, you will also be a self-starter who enjoys driving outcomes.
In this role you’ll be reporting to the Foton NZ National Aftersales Manager and will be located at our Head Office facility in Hamilton Central.
Responsibilities
As the National Aftersales Assistant you will be responsible for:
Efficiently providing technical support to our national dealer network
Assessing and processing dealer warranty claims
New vehicle inspection, builds, technical reporting and having a willingness to pick up the tools when required
Providing a support role for any owner care issues and, as part of a small team, being flexible to perform other supportive tasks as and when required
Being a champion for customer satisfaction, with both new Foton truck vehicle deliveries and existing owners
Requirements
Full trade qualifications as a heavy diesel technician
Post apprenticeship experience working on late model trucks
A stable career history and good references
High personal standards and integrity
Excellent communication skills
Competent administration and computer skills
Comfortable with managing priorities and deadlines
Current driver’s license (up to class 2) would be beneficial but not a prerequisite
Comfortable with supporting team members as and when required
Why Foton?
Joining Foton NZ and being part of the Ebbett Group means working in a dynamic and multi-cultural environment, in a lean and flexible organization with a strong focus on delivering success and achieving excellence at all levels.
Foton NZ is a busy, vibrant company on a journey. Our team works hard and enjoys success along the way.
Benefits
Be part of a great team that’s building a brand and making history
Supportive working environment with strong opportunities for growth
Compensation commensurate with experience
Foton NZ is an Ebbett Group (ebbett.nz) company, the trusted name in the motor industry in New Zealand since 1928