Total Care Service

Foton’s Total Care service brings together a global support system and local expertise to give operators complete confidence in their vehicles. Wherever you are, you can rely on professional, responsive service designed to maximise uptime and lower operating costs.

Globally, Foton has established 13 regional parts distribution centres and 12 service training centres, supported by more than 1,500 service outlets. This extensive infrastructure ensures that knowledge, parts, and technical support are always within reach. In New Zealand, this is backed by Foton Truck NZ’s dealer and service network, equipped with genuine parts and factory-trained technicians who understand your vehicle inside and out.

Our approach goes beyond routine maintenance. From scheduled servicing to urgent repairs, and from parts availability to driver assistance systems, Total Care is built around keeping your business moving. With advanced diagnostic tools, global logistics, and local commitment, we deliver a service experience that is fast, reliable, and tailored to the needs of every operator.

At Foton, service isn’t an afterthought, it’s a core part of ownership. Total Care ensures that your vehicle is supported for the long run, wherever the job takes you.

Truck Servicing

No one knows your Foton truck like we do. Our technicians have access to diagnostic and database systems and use only genuine parts. Adherence to the manufacturers scheduled service intervals is not only vital for keeping your Foton truck in peak operating condition, but a condition of the Foton factory warranty.

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Warranty Overview

Foton warrants that your new truck and any part of your truck (excluding custom made body or non-approved after-market modifications) shall be free, under normal use and maintenance, from defects in material and workmanship, subject to the terms and conditions specified.

All Foton warranty servicing work must be completed by an authorised Foton Truck service agent. The details of the New Vehicle Warranty are outlined in the ‘Warranty & Service Information Booklet’ contained in the glove box of your vehicle or alternatively view warranty info here.

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Parts & Accessories

Genuine Foton parts are designed, tested and manufactured to precise factory-specified levels of reliability and durability, aimed at keeping your Foton truck as close to the original specification, ensuring fewer trips for repairs, minimising downtime.

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